Our company has completed the update of the ISO 9001 quality management system certification system. Since April 13, 2010, we have implemented the ISO 9001:2008 standard quality management system. The implementation of the new system puts forward higher standards for our company to improve product quality control and service standardization, and further enhance our companys brand image.
With the new requirements of the ISO 9001:2008 system comparison 2000 system:
3.0 terms and definitions, canceled the supply chain. (Supplier-Organization-Customer).
4.1 Increased the control of the outsourcing process and controlled the outsourcing method by means of the method of 7.4.1. Outsourcing does not reduce the responsibility of the organization.
4.2.1 Changes to a single document may include requirements for one or more programs, and the requirements for a documented program may also be reflected in multiple files (eg, corrective management procedures).
4.2.3 Added 4.2.3f to ensure that external documents necessary for the planning and operation of the quality system are identified and controlled for distribution.
5.5.2 Manager representative: The new standard requires that the manager representative should be a subordinate employee in the organization or a full-time employee in a contract system (not part-time).
6.2.1 Based on education, training, skills and experience, staff members who are responsible for product quality compliance should be competent (wider range).
6.2.2 Competence, awareness and training: Evaluate the effectiveness of the training requirements; ensure that the necessary capabilities are achieved (referring to the actual operational capabilities).
6.3 Added 6.3c, added support services (such as transportation or communication or information systems/ERP systems), planned, provided, and maintained all aspects of evaluation.
7.2.1 Determination of product-related requirements: Increased post-delivery activities include warranty terms and responsibility for performing contracts, such as repair services and ancillary services (such as recycling or final disposal of products).
7.5.1 Control of production and service provision: Production and services include product protection (packaging - warehousing - handling - recycling manual).
7.5.2 Confirmation of production and service delivery processes: clarify the importance of identifying special processes, special processes (such as welding, training, heat treatment, etc.) and identification of special projects (eg service, welders, drivers, school and school engineers, internal Confirmation of the qualification of the examiner).
7.5.4 Customer property: Added annotations - clarify intellectual property and private information as customer property (eg insurance companies, banks, etc.).
7.6 Control of monitoring and measuring devices: The requirements for the use of computer software for measurement (such as the verification of software suitability and configuration management used by the companys software test stations) have been added.
8.2.1: Monitoring customer perceptions may include input from sources such as customer satisfaction surveys, submitted product quality information, user opinion surveys, loss of business analysis, praise, warranty statements, sales reports, etc.
8.2.2 Internal audit: Increased the scope of preservation of audit records (such as internal audit plan, check-in form, internal audit report, check form, non-conformance report, etc.).
8.2.3 Monitoring and measurement of the process: 1. Delete the last sentence, ie, “to ensure product conformity”. 2. The note adds points to be considered when adopting the process control method. This note hopes that the organization determines the process. The value of the application needs to be taken into account when monitoring the measurement method (ie, the range includes: all processes of the quality system).
8.3 Control of non-conforming product: Non-conforming product that does not meet the customers requirements can only be released if the customer agrees to release the goods. The organization cannot release the product without the customers consent. If the release does not meet the standard requirements, it is necessary to open the main Non-conformity.
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